Since the Prime Minister’s announcement, our colleagues have been working safely from their homes. We are fully operational and the team are adjusting to the, for now, a new way of working. We are all keeping our spirits up with regular exercise, tea breaks and a positive structure of work whilst we are adapting to the new ‘Normal’ way of working.
Our physical offices in Leicester and London will remain closed until it is safe to open them.
We wanted to reconfirm to you that you can contact your Adviser and Client Manager by their usual mobile phone or e-mail. If for any reason you cannot make contact then drop us an email at ifa@polearnold.co.uk and one of the team will be in touch.
We are carrying out our normal meetings using phone conference calls, and video conference tools such as Microsoft Teams, Zoom, & Facetime.
We would also like to ask that you avoid sending post to the offices, alternatively liaise with your Adviser / Client Manager and they will give you an alternative address to use or a different method of sending documents as the providers are also adjusting to this way of working and are trying new ways of accepting documentation.